1. Overview
BytesBrains (“BytesBrains”, “we”, “us”) respects your privacy. This policy describes the information we collect, how we use it, and the choices you have. It applies to our public website and the authenticated areas of our services.
2. Information We Collect
Account information
When you sign in (for example, with Google), we receive basic profile information such as your name, email address, and profile photo. We use this to create and manage your account.
Inquiries & communications
When you submit an inquiry or contact us, we collect the details you provide — such as your subject, message, and any optional company, industry, budget, or timeline information — along with the message thread, so our team can respond and track the conversation.
Usage information
We may collect limited technical information automatically, such as device and browser type, approximate location, and how you interact with the Services, to keep them secure and improve them.
3. How We Use Your Information
- To provide, maintain, and improve our Services;
- To authenticate you and secure your account;
- To respond to your inquiries and provide support;
- To communicate with you about your account or our services;
- To detect, prevent, and address fraud, abuse, or security issues; and
- To comply with legal obligations.
4. How We Share Information
We do not sell your personal information. We share information only:
- With service providers who process data on our behalf — including Google Cloud and Firebase for authentication, data storage, and hosting;
- For legal reasons, where required by law or to protect rights and safety; and
- In a business transfer, such as a merger or acquisition, subject to this policy.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data as described below.
6. Data Security
We use administrative, technical, and organizational measures designed to protect your information, including authentication controls and access rules. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. You can update your profile in your account, and you can contact us to exercise these rights. We will respond consistent with applicable law.
8. International Data Transfers
Your information may be processed in countries other than your own, including by our service providers. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.
9. Cookies & Similar Technologies
We and our providers use cookies and similar technologies to keep you signed in, remember preferences, and understand usage. You can control cookies through your browser settings; disabling them may affect some features, such as staying signed in.
10. Children's Privacy
Our Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will take appropriate steps.
11. Third-Party Links
Our website may link to third-party sites and services we do not control. This policy does not apply to those sites, and we encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will revise the “Last updated” date above and, where appropriate, provide additional notice of material changes.
13. Contact Us
For privacy questions or requests, contact us at hello@bytesbrains.com.